Club CHANGE membership is free.
You become a member by filling out a registration form in one of our stores or in our webshop. When you do it in store at the same time you will receive your personal membership card. If you fill in our online form you will receive you card along with your first order.
It is free to become member of Club CHANGEe – but you have to be 16 years old.
The membership card is not a debit or credit card. The membership card only gives you access to discounts and promotions as indicated.
You must show your Club CHANGE membership card when shopping in-store to receive your discount or log in to your account when shopping online.
When shopping online, you can log onto your personal page also to review your purchase history, change your personal information, create your wish list, subscribe to our newsletter or unsubscribe.
CHANGE Lingerie is not responsible for any losses caused by an omission or error as to the information stored on your profile.
We’ll send you information about our promotions, contests and special offers for members via our newsletters. We disclaim, however, any liability for any losses you might face due to missing or incorrect information. We urge you to ensure that our newsletter does not end in a possible spam filter.
If you lose your membership card, you can be issued a new one in your immediate CHANGE Lingerie store or you can call our Customer Service at: 1-844-977-3277 Monday - Friday between 9:00 and 16:00. The history of your purchases will remain accessible via your new membership card.
If your card has been lost or stolen, we can lock your card. CHANGE Lingerie is not responsible for abuse incurred by the loss or theft of the card.
Club CHANGE does not cooperate with other member clubs and brands, and you will only receive offers from Club CHANGE.
When you become a Club CHANGE member, the information you have provided to us when you join will be recorded. CHANGE Lingerie uses your personal information solely for the administration of Club CHANGE and for CHANGE Lingerie to send you marketing materials via e-mail or SMS. All information is kept confidential and will be deleted if you choose to opt out again. No information is disclosed to persons outside CHANGE Lingerie. We use your information to send you targeted offers and marketing material via e-mail.